Frequently Asked Questions

A: Yes, our services are completely free of charge. We are a government agency dedicated to promoting exports from the state of Guanajuato, and we provide our services at no cost to Buyers.

A: To participate, you just need to register on our Buyer’s Hub and submit a request with your needs. It's a straightforward process designed to help you easily access the support and resources we offer.

A: The information required for a request is general and informational only. It typically includes basic details about your business and goods needs. This information is used to understand your requirements better but does not establish any commitment on your part.

A: No, submitting a request does not create any obligation or commitment for you. It simply helps us understand your needs so that we can provide the best possible support and services.

A: If you can't find what you're looking for, you can request assistance from one of our buyers service executives. They are available to help you with specific queries and guide you through the process.

A: You can contact a customer service executive by visiting our "Contact Us" page on our website. Our team is ready to assist you with your needs.

A: Our mission is to promote the exports of products and services from the state of Guanajuato. We aim to support local businesses by providing resources, guidance, and opportunities to expand their markets internationally.

A: We offer a range of support services including market research, export training, participation in trade shows, and access to international business networks. Our goal is to facilitate and enhance the export capabilities of businesses in Guanajuato.

A: Any business based in the state of Guanajuato that is interested in exporting its products or services is eligible to use our services. We cater to businesses of all sizes and industries.

A: More information about our programs can be found on our official website. We provide detailed descriptions of each program, along with eligibility criteria, benefits, and how to apply.